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NoMoreRack has taken the internet by storm, and for good reason. Each day they offer a slew of deals on in-demand products at (purportedly) deep discounts. Like other similar sites, the deals are available for 24 hours, or until they sell out. And they often sell out, very quickly. They send out an email shortly before the new deals go live, so you can see what will be coming up, and can prepare to click and buy before other frenzied shoppers snap up the items you want. Shipping is a very reasonable $2 per item. It sounds great, but between the low prices (which often seem too good to be true) and occasional glitches, many people have wondered if NoMoreRack is a scam. Having successfully ordered from NoMoreRack a number of times, I can report that it is indeed a legitimate deal website, but that doesn’t mean I like everything about it.
Although I have seen some genuinely good deals on brand name products and I eagerly look forward to seeing the new deals every day, I have been immensely turned off by the dishonest advertising tactics in use at No More Rack. Here’s an example from today:
I checked the “Live in 10 Minutes” email that I received from No More Rack and saw that they would be selling Invicta watches for 90% off. Holy cow! Invicta watches? As in, one of those pricey brands I see advertised in high-end magazines?
Well, not so fast. Turns out they are actually “I by Invicta” watches, a much lower-end collection from the posh watch manufacturer. While they are probably perfectly good watches for the price point, they are a far cry from “real” Invicta watches, and most definitely not worth the $495 retail price that No More Rack cites on their website and bases their 90% off claim upon. Quick research elsewhere on the web indicates that these watches go for between $80-100, meaning No More Rack’s deal is about 50% off at best.
Yes, that’s still a good deal if you’re in the market for a lower-end Invicta watch, so what’s the problem? Well, I have changed my shopping approach over the years to be all (or at least mostly) about quality. Retail pricing is very often an indication of the quality of the product, from superior fit and craftsmanship to better materials and functionality. I am over wasting money on cheap products that last for a while when I could invest in a good, reliable, and somewhat expensive item that lasts forever. So, I take exception to No More Rack telling me that I am buying $495 quality when I’m really not. Paired with a well-known brand name, that inaccurate pricing is especially misleading.
This is hardly a one-off example, either. I’ve been following No More Rack for a while now, and have seen this “strategy” used over and over again. In another watch example, they claimed their $10 women’s watch deal was really worth $74.95, even though the going rate for the same exact watch (with tacky fake dials) was $24.99 at Target. Sometimes researching the true value of No More Rack offerings is difficult because they substitute a generic description of the item for the actual brand and item name. Why retailers are allowed to inflate regular retail prices in order to sell a deal is beyond me.
By advertising deep discounts, No More Rack is able to move a lot of merchandise that isn’t selling very well (and for only slightly more) elsewhere.
I know people who have enjoyed their purchases from NoMoreRack and, like I said, there are some great deals occasionally. Is NoMoreRack a scam? No, I wouldn’t say that. But as with any deal, don’t automatically believe the hype. Do your homework before you buy.
79 Responses - add one
I recently attempted to order some earrings. There are several promo codes on line. When I finally got one that was accepted, It would switch me to another page, asking for promo code again. Would not deduct discount from order. I finally emailed NMR, letting them know of the problem. The only response I’ve gotten is that my question to them has been forwarded to tech. dept.
I order stuff from them all the time. Nothing real expensive, and I use a debit account that I only put funds into for online purchases, and for priceline, etc., so that I do not risk someone ripping off all of my money from my main accounts.
Most of the stuff from NoMoreRack is a pretty good deal. Some of it is JUNK. I have sent stuff back and successfully received a refund by way of a credit to by more stuff. They have sent me the wrong items, and have let me KEEP the items and issued me a credit. I have no problem with this. Beware that most of the clothing they sell usually turns out to be much smaller in size than what is listed. Some of the rings and necklaces are a great deal, but beware that the quality may be less than perfect. Rubies may be way more cloudy than you might expect… but then again what do you really expect for 25 bucks?
Right now I am dealing with their inept customer service reps over a trivial issue of the size of some curtains that they have for sale. The size is not listed, and their customer service says that the size is not available. I have told them that all they have to do is call the supplier and have them whip out a tape measure and get the dimensions. The customer service reps are apparently non english speaking or reading people that are too lazy to do this. I’m currently attempting to email the CEO and tell him or her to fire every one of them.
So the site IS legitemate… I have liked most of the stuff I have gotten from them. Just be careful and research what you are ordering.
So far so good for me. I have ordered two ipad covers, a Cross pen set, negligees, a black dress and spme black leggings and so far no problems. The black dress was a real hit with my friends significant other. She wore it for practically a week straight and on New Year’s Eve. She looked totally hot in it and I got major kudos for a few dollars. With these prices, I just accept the fact customer support is going to be strained. I have a number of things on order right now and am hoping for the best. Good luck everyone…
I am very dissatisfied the NMR. If you are smart you’ll not order from them. Thank God I didn’ order anything expensive. I ordered a cover and keyboard pad for my Kindle. They sent me one for an IPad. Way too big and no w3ay to plug the keyboard into the Kindle. Returned it and everytime I contacted them “they were verifying that they had received it. Approx. 2 months later I write them asking what was going on with my refund. The lady sent me an email and stated that I only had 10 days to get the refund. It took more then 10 days to get it to me. I received it on Jan 15 and returned it on Jan 25. Kept sending email to which or they stated “they were checking into it”. This last time I sent the email, the lady states she sorry but I am only allowed 10 days in order to get a refund. Are they kidding me? It took them 3 weeks to get it to me. They need to go out of business. Thank Go9d I didn’t buy what I wanted to. I would have been out of $250. Be smart pay the little extra versus having to deal with this company. They are a rip off. I read where a gentleman had a bad dealing with them, I should have listened. DON’T MAKE THE SAME MISTAKE, learn from me. THIS COMPANY ISD NOT WORTH THE TIME OF DAY.
I, too, was duped by NMR’s hype. Ordered 600-thread count sheet set. It came. It was 600 thread count only if you add the 200-thread count bottom sheet to the 200-thread count top sheet to the 200-thread count set of pillow cases. I don’t like the way they count. Or the way they market. Maybe not a scam, but a dishonest company.
I have had all good purchases with nomorerack. I have purchased a sheet set, duvet cover with shams, iPod chargers, comforter and just ordered another sheet set and comforter. Never had an issue with the shipping or the products. I hope this continues. They have great deals and I do not feel I was ever mislead.